Reentry Program Manager

Lake Elsinore, CA
Full Time
Experienced

The Happier Life Project (THLP)
Position: Reentry Program Manager
Location: On-site – Lake Elsinore, CA
Schedule: Full-Time (Hours Vary)
Compensation: $68,640 – $72,800
Reports To: Program Director


Position Summary

The Reentry Program Manager is the day-to-day operational leader responsible for implementing all activities of The Happier Life Project’s Adult Reentry Grant (ARG). This role supervises a multidisciplinary team—including Integrative Care Navigators (ICNs), Housing Navigators, Workforce Engagement Specialists, Outreach Specialists, and peer-informed support roles. The Program Manager executes all Work Plan activities, ensures program performance, maintains compliance, and delivers high-quality services.


Key Responsibilities

Program Execution & Operational Leadership

  • Implement all BSCC ARG Work Plan components.

  • Build workflows, SOPs, schedules, and service calendars.

  • Resolve operational issues and maintain participant flow.

Supervision of Reentry Staff

  • Supervise Integrative Care Navigators and other ARG personnel.

  • Provide weekly supervision and coaching.

  • Manage schedules, caseloads, and staff assignments.

Housing Services Oversight

  • Oversee housing assessments, stabilization, and rental assistance.

  • Coordinate supportive housing bed operations.

  • Maintain relationships with landlords and housing providers.

Employment Pathways & Workforce Engagement

  • Coordinate employer meet-and-greets and job fair participation.

  • Oversee bi-weekly job search support groups.

  • Manage legal aid clinic coordination.

In-Reach Coordination & Pre-Release Engagement

  • Lead THLP’s in-reach services within correctional facilities.

  • Coordinate pre-release workshops and open houses.

  • Maintain the Regional Reentry Resource Guide.

Data Integrity, Documentation & Reporting

  • Ensure accurate documentation in the EHR.

  • Conduct QA audits and correct documentation issues.

  • Support reporting for BSCC compliance.

Partnerships & Community Collaboration

  • Represent THLP with parole, probation, behavioral health, employers, and partners.

  • Strengthen referral pipelines and cross-agency communication.

Fiscal & Compliance Responsibilities

  • Track participant support funds and rental assistance.

  • Maintain procurement and financial documentation.

  • Support cost allocations, audits, and fiscal reporting.

Culture, Safety & Participant-Centered Practice

  • Model trauma-informed and culturally grounded practices.

  • Promote safety, dignity, accountability, and healing-centered service.


Qualifications

Minimum Requirements

  • 3+ years supervisory or program management experience.

  • 2+ years working with justice-involved adults.

  • Strong documentation, reporting, and organizational skills.

  • Valid CA driver’s license and reliable transportation.

Preferred Qualifications

  • Bachelor’s degree in human services or related field.

  • Lived experience relevant to reentry or recovery.

  • Experience with BSCC, CDCR, or supportive housing.

  • Bilingual English/Spanish.


Work Environment

  • On-site and field-based, including community and correctional settings.

  • Requires flexibility for some evenings and weekends.


Benefits

  • Vacation, Sick Leave & 13 Paid Holidays

  • Health, Vision, Dental, Life Insurance

  • Retirement & FSA

  • Retention Bonuses (budget permitting)


Equal Opportunity & Accessibility

The Happier Life Project is an equal opportunity employer, committed to a drug-free workplace and ADA compliance. Accommodations will be provided upon request.

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